Colin R. Singer
September 10, 2026
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Colin R. Singer
September 9, 2026
Day: May 6, 2015
Re-testing
Appendix F – Re-testing The Procedure / Re-testing Policy Segregating first-time testers from those taking a re-test would enhance the accuracy of test performance reports.
Colin R. Singer
May 6, 2015
Scheduling a Hearing in the Global Case Management System (GCMS)
The office scheduling the hearing would need to create the judge as a resource. This is especially so if the judge in question is not
Colin R. Singer
May 16, 2021
Scheduling the Hearing
Situations will arise where the parties agree upon the use of a judge. Once this happens, the local office supporting the judge would need to
Colin R. Singer
May 16, 2021
Obtaining Consent
Typically, officers always need to seek client consent for citizenship videoconference hearings. However, this is not the case with offices. For instance, officers do not
Colin R. Singer
May 6, 2015
The Eligibility for Participation
Officers would need to note that most applicants would be eligible for a videoconferencing hearing. However, officers would need to ensure that they do not
Colin R. Singer
May 16, 2021
Additional Procedures Specific to Citizenship Hearings
Appendix E – Additional Procedures Specific to Citizenship Hearings The Coordination Between Offices Managers would first need to contact their counterparts at the other office
Colin R. Singer
May 16, 2021
The Program-Specific Procedures for Using Interpreters
The type of application plays a significant role in determining when and how officers can use the services of an interpreter. For Temporary and Permanent
Colin R. Singer
May 6, 2015
The Procedure for Handling Emergency or Technical Problems
Situations could arise where the interview experiences disconnection or other technical issues In this scenario, the interviewer would need to contact the greeter for helping
Colin R. Singer
May 16, 2021
The Procedure for Conducting a Videoconference Interview
The greeter would need to e-mail the interviewer once the applicant arrives for the interview The interviewer would need to respond to advise the greeter
Colin R. Singer
May 16, 2021